Next Market: Sun 29 May 10am - 3pm, Gumeracha

Frequently Asked Questions

Don't see the answer to your question below? We'd love to hear from you. Send us an email at sales@customsteelappeal.com.au or an enquiry through the Contact Us form on our website.  Alternatively, get in contact with us over on social media.

Yes! It is impossible for us to have cut every single animal yet, we’re adding to our portfolio on a very regular basis as they are requested.

Our machine will cut up to 1.2m by 2m. Our Plasma Cutter will cut steel up to 20mm thick, however this is not something we commonly keep in stock.

Anytime! However, we tend to run all of our cuts on a Friday ready for postage or collection by Monday. Ideally we like orders finalised by a Thursday evening for the most efficient turnaround time.

Yes. We can arrange postage for almost any of our products. See our Shipping & Delivery page for more details.

We are so sorry. This usually means you have an item in your cart that is pickup only. These include our large Garden Features, as well as our long-staked items such as butterflies, bees, dragonflies & sunflowers.

Send us through an enquiry via the Custom Signs form or send an email to sales@customsteelappeal.com.au

Include as much detail as possible so we can get an accurate quote for you (even an example image if you’ve seen something you love). We need to know the dimensions, any text and/or image cutouts, the type of steel you want it cut from, and whether shipping will be required.

There are a wide variety of factors in determining the best way to hang or display a sign.  Check out our more detailed post with a few ideas as well as some examples from our previous customers.

The majority of our signs & garden decor items are cut from corten steel. It is durable, requires no maintenance, and has a beautiful rustic patina.
We also cut in mild steel if you are after a painted or powder-coated item, as this is better suited for covering.

Weathering steel is usually referred to by its trademark name COR-TEN (or simply Corten) and is known for its superior corrosion resistance and thickness. This is because the surface of the steel forms a protective oxide layer when exposed to the weather. In other words, the steel is allowed to rust in order to protect itself. This protective surface layer continues to regenerate over years of exposure.

Mild Steel is a lighter metal and would be considered to be a 'standard' steel when looking at metal items outdoors. While it is also hard wearing and will weather, it will leak rust onto adjacent surfaces. Mild steel is ideal for painting or powder-coating if this is an option you prefer.

Yes! All products are made on site by us at our property in Mt Barker SA.  We source our steel from local retailers, however as sheet steel is not manufactured in Australia, the raw materials are imported.

We have a variety of options for you to contact us.
Email: sales@customsteelappeal.com.au
Phone: (08) 7082 0456
Facebook: www.facebook.com/customsteelappeal
Instagram: www.instagram.com/customsteelappeal
Etsy: https://www.etsy.com/au/shop/CustomSteelAppeal

Yes, to a degree. We are experimenting with a few letterbox and custom planter designs.  We don't have the tooling to create these as a regular product range, but you're more than welcome to get in touch with us to create a custom piece just for you.

Yes, however we are restricted to straight edges only. Get in touch with us for a quote. At this stage it is pickup only (or local delivery around Mt Barker).  These are unable to be freighted.

We are a home based business in Mt Barker SA. You are welcome to visit us by appointment if you’re after something in particular. We attend local markets in the Adelaide Hills several times a year (watch our social pages for details), and you can also find a small range of our items atBalhannah Mitre 10.

Yes. If you are a retailer contact us at sales@customsteelappeal.com.aufor a copy of our wholesale product guide. We would love the opportunity to work with you.